POSTAGE AND PACKING

Delivery Information

Please see the ‘Delivery’ tab under each product listing for specific details on delivery of that item.

We endeavour to process all orders as quickly as possible for you and within 48 hours of receiving it (excluding weekends).

We use a collection of delivery companies for your packages, they may contact you directly via email or text to confirm your delivery date/time.

We use the following postage methods:
Royal Mail 24™– the aim is to deliver your parcels the next working day upon handover in the UK.
Royal Mail 48™– the aim is to deliver your parcels within two working days, with a small minority within 3 working days upon handover in the UK.
Parcelforce 48- Your parcel should be delivered within 48 hours of dispatch (excluding weekends)

Third Party Delivery:

Elvis & Kresse and William Wood Watches – These items are dispatched directly from the supplier within similar timescales to UK Mainland Standard Delivery.

Statuettes, Crystalware and Hipflasks - These items
are dispatched by third party suppliers. Please allow up to 14 days for delivery, however, our suppliers will endeavour to make deliveries as soon as
possible. If you have a specific date requirement, please contact us on 01256
366566 to discuss before placing your order.

BA Tallies and Miniature Replica Fire Helmets - These items are dispatched by third party suppliers. Please allow up to 21 days
for delivery, however, our suppliers will endeavour to make deliveries as soon
as possible. If you have a specific date requirement, please contact us on
01256 366566 to discuss before placing your order.

Fire Fighters Trading (a wholly owned subsidiary of The
Fire Fighters Charity) only operates within the UK and is unable to send any
items to addresses outside of the UK or to PO Box numbers.